Community Transport Scheme

Adapt (North East) has operated a successful community transport scheme for many years and all vehicles are fully wheelchair accessible.

Our community transport scheme was developed for use by people who are disadvantaged or isolated through disability or through location in a rural community.
Those eligible to access this scheme under S19 regulations include:

  • Disabled people
  • Elderly people
  • Single women or women who live alone
  • Children and young adults
  • People receiving certain benefits
  • Those who are geographically isolated

We provide vehicles up to 16 passenger seats with or without a driver for community groups and members for outings.

We also deliver home-to-school contracts and some scheduled rural bus routes (under a Section 22 permit) on behalf of Northumberland County Council.

People using the transport scheme need to be members, which costs:

  • £3 for individuals
  • £15 for community groups
  • 25 for community groups plus 4 free volunteer DBS checks per year
  • £25 for funded voluntary groups
  • £35 for funded voluntary groups plus 4 free volunteer DBS checks per year
  • £45 for statutory organisations/private companies

Membership runs from January to December each year.  To become a member, please download,  print out and fill in a Membership form 2015 and return it to us with your cheque made out to Adapt (NE).

To book a vehicle, please complete a Transport Booking Form  and return it to us by e-mail to or post it to us at Adapt (NE), Burn Lane, Hexham, Northumberland NE46 3HN.

Vehicle charges

Minibus with an Adapt (NE) driver £16.50 per hour plus mileage at 40p per mile.

Minibus with your own driver: Monday to Friday (9 a.m. – 5 p.m.):  £6 per hour plus mileage at 40p per mile. Evenings (after 5 p.m.) and weekends:  £3 per hour plus mileage at 40p per mile. Maximum charge (weekends only) is £25 per day (£50 for full weekend) plus mileage at 40p per mile.

Information for hirers: Co-ordinated Minibus Scheme

Please also see other Transport sections below (or on the right hand menu) on:



Service Bus timetables

Green Light/Go Smarter to Work

and here’s a

Public transport guide for older and disabled people

Complaints Procedure

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